Effective Date: 1 January 2024

Coachlab Academy, operated and represented by Andre De Souza, (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of personal information when you use our services:

• Personal Identifiers: Name, email address, phone number.

• Billing Information: Payment details for order processing.

• Usage Data: Cookies, analytics data, and information about how you interact with our website.

2. How We Use Your Information

We use collected data for the following purposes:

• To process and fulfill orders.

• To send marketing emails, offers, and updates.

• To improve website performance and user experience.

• To deliver relevant ads via Facebook Ads and Google Ads.

3. Third-Party Services

We use third-party tools to operate and improve our services, including:

• Google Analytics (site usage tracking).

• Facebook Pixel (advertising and remarketing).

• Stripe & PayPal (payment processing).

• Systeme.io (funnels, membership, and asset hosting).

These providers may process personal data on our behalf in compliance with their own privacy policies.

4. Data Sharing

We do not sell, rent, or share personal information with external parties for marketing purposes. Your data is only used internally or with trusted service providers as outlined above.

5. User Rights

As a user, you have the following rights:

• The right to unsubscribe from marketing emails at any time (via the unsubscribe link).

• The right to request access, correction, or deletion of your personal data.

• The right to restrict or object to certain types of processing under applicable law (including GDPR).

6. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and show personalized content. You can manage or disable cookies in your browser settings.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

9. International Compliance

As we are based in Switzerland, we comply with the Swiss Federal Data Protection Act (FADP) and the European Union’s General Data Protection Regulation (GDPR).

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: connect(at)andre-desouza.net
Operator: Andre De Souza - Coachlab Academy